AI Support Manager
A Keyideas product
Product byKeyideas

AI support widget platform for every website.

Give customers instant website support, manage the bot from an easy dashboard, and keep answers current with approved links and knowledge from your support team.

No AI
Experience needed
Fresh
Site knowledge
Team
Controlled setup
AI support platform

Launch a support widget without AI complexity.

Live
Widget
Fresh
Site links
Easy
Controls

AI replies use approved knowledge.

Support controls stay simple.

Knowledge sources
Fresh answers
Website pagesCrawlable
Product guide.pdfApproved
Policy updateIn review

Protected setup

Built for every team

Capabilities

Everything needed to run an AI support bot.

The platform is made for non-technical teams: install the widget, add website links, request knowledge updates, and adjust support behavior without learning AI tooling.

Website support widget

Add an AI support widget to your website so visitors can get instant answers while your team stays in control.

Simple control dashboard

Manage inboxes, widget behavior, AI availability, and support activity from one clean workspace.

Crawlable site links

Add approved website URLs so the AI model can learn from current pages, policies, docs, and help articles.

Custom knowledge base

Submit files, links, and support notes for review so the bot can answer with your team-approved knowledge.

Bot customizations

Tune welcome text, handoff behavior, AI controls, and support identity without needing AI expertise.

Tracked updates

Knowledge changes, customer actions, and admin decisions stay visible for support-team confidence.

Workflow

From website widget to better answers.

01

Create the workspace

Set up the customer portal, website inbox, support identity, and first widget configuration.

02

Add the website widget

Place the support widget on your site so visitors can ask questions from any page.

03

Feed the knowledge base

Add crawlable URLs, files, and support notes for your team to review before updates go live.

04

Adjust and monitor

Use the dashboard to control AI availability, review conversations, and track support health.

Trust

Simple enough for anyone. Controlled enough for support teams.

No AI expertise required

Everyday setup is handled through clear forms, controls, and status messages.

Support-team knowledge

Your team can review links and files before the assistant uses them in customer replies.

Safe AI activation

AI can stay paused until the widget, inbox, and knowledge sources are ready.

Visible changes

Important widget, knowledge, and admin actions remain traceable in audit history.