Website support widget
Add an AI support widget to your website so visitors can get instant answers while your team stays in control.
Give customers instant website support, manage the bot from an easy dashboard, and keep answers current with approved links and knowledge from your support team.
Capabilities
The platform is made for non-technical teams: install the widget, add website links, request knowledge updates, and adjust support behavior without learning AI tooling.
Add an AI support widget to your website so visitors can get instant answers while your team stays in control.
Manage inboxes, widget behavior, AI availability, and support activity from one clean workspace.
Add approved website URLs so the AI model can learn from current pages, policies, docs, and help articles.
Submit files, links, and support notes for review so the bot can answer with your team-approved knowledge.
Tune welcome text, handoff behavior, AI controls, and support identity without needing AI expertise.
Knowledge changes, customer actions, and admin decisions stay visible for support-team confidence.
Workflow
Set up the customer portal, website inbox, support identity, and first widget configuration.
Place the support widget on your site so visitors can ask questions from any page.
Add crawlable URLs, files, and support notes for your team to review before updates go live.
Use the dashboard to control AI availability, review conversations, and track support health.
Trust
Everyday setup is handled through clear forms, controls, and status messages.
Your team can review links and files before the assistant uses them in customer replies.
AI can stay paused until the widget, inbox, and knowledge sources are ready.
Important widget, knowledge, and admin actions remain traceable in audit history.